NC Group Limited Training Academy, 3&4 Parsons Court, Welbury Way, Aycliffe Business Park, County Durham, DL5 6ZE
01388 737121
training@ncgroupltd.co.uk

Key Policies

If you would like to disucss any of the policies or request additional policies or procedures, please contact us.

Call: 01388 73121Email
Safeguarding Policy

The safeguarding policy is a set of guidelines and procedures designed to protect children and vulnerable adults  from harm, abuse, or exploitation. It outlines the responsibilities of staff, volunteers, and the organisations in ensuring the safety and well-being of those in their care. 

Download Policy
Prevent Policy

The Prevent Policy outlines our approach to safeguarding individuals from the risks of radicalization and extremism as part of the UK government’s Prevent strategy. The policy aims to protect vulnerable individuals, particularly children and young people, from being drawn into terrorism or supporting extremist ideologies. 

Download Policy
Safer Recruitment Policy

The safer recruitment policy is a designed to ensure that we recruit individuals who are suitable and safe to work with children and adults at risk. This policy outlines practices to prevent harm or abuse by deterring, identifying, and rejecting candidates who may pose a risk. 

Download Policy
Complaints Policy

The Complaint Policy outlines the process for addressing and resolving concerns or grievances raised by stakeholders, such as customers, employees, or service users. The policy ensures that complaints are handled in a fair, transparent, and timely manner, providing individuals with a clear and accessible method to express their concerns. 

Download Policy
Appeal Policy

The Appeal Policy outlines the process through which individuals can challenge decisions made by an organization that they believe are unfair, incorrect, or unjust. This policy provides a clear framework for submitting an appeal, ensuring transparency and consistency in handling the process. ion.

Download Policy
Equality, Diveristy & Inclusion Policy

The Equality, Diversity, and Inclusion (EDI) Policy outlines our commitment to promoting a diverse and inclusive environment where all individuals are treated fairly and with respect, regardless of their background, identity, or characteristics. This policy emphasizes the importance of equality of opportunity, ensuring that discrimination, bias, or harassment based on factors such as race, gender, age, disability, sexual orientation, religion, or any other protected characteristic are actively prevented. 

Download Policy
Information, Advice & Guidance Policy

The Information, Advice, and Guidance (IAG) Policy outlines our approach to providing accurate, impartial, and accessible support to individuals seeking help with decisions related to education, careers, or personal development. This policy ensures that individuals receive tailored assistance to make informed choices by offering clear, relevant, and up-to-date information, professional advice based on their needs, and guidance to explore their options effectively. 

Download Policy
Additional Learning Support (ALS) Policy

The Additional Learning Support (ALS) Policy outlines how we identify, assess, and support individuals with additional learning needs to ensure they have equal opportunities to succeed. The policy includes procedures for early identification of needs and highlights the roles and responsibilities of staff, students, and parents or guardians in the support process.

Download Policy
Anti-Bullying and Harassment Policy

The Anti-Bullying and Harassment Policy sets out an our commitment to creating a safe, respectful, and inclusive environment free from bullying and harassment. This policy defines unacceptable behaviors, such as intimidation, discrimination, or verbal, physical, and online abuse, and outlines clear procedures for reporting and addressing incidents. 

Download Policy
General Data Protection Regulation Policy

The GDPR (General Data Protection Regulation) Policy outlines how an organization ensures compliance with the UK GDPR framework to protect individuals’ personal data and privacy. This policy defines how personal data is collected, processed, stored, and shared while emphasizing the principles of transparency, accountability, and security. 

Download Policy
Sexual Harassment Policy

The Sexual Harassment Policy sets our commitment to maintaining a safe, respectful, and inclusive environment by preventing and addressing all forms of sexual harassment. This policy defines sexual harassment, including unwanted advances, inappropriate comments, physical contact, or behavior of a sexual nature that creates an intimidating, hostile, or offensive environment. It outlines clear procedures for reporting incidents, ensuring confidentiality and protection against retaliation for those who come forward. 

Download Policy
Whistleblowing Policy

The Whistleblowing Policy is a designed to encourage and protect individuals who report concerns about unethical, illegal, or unsafe practices within an organization. This policy outlines the process for raising such concerns confidentially, ensuring whistleblowers are free from retaliation, victimization, or discrimination. 

Download Policy

Ofqual

Policies &

Procedures

Whistleblowing Policy
Download Policy
Complaints Procedure
Download Procedure
Reporting Malpractice Allegations
Download Procedure
Complaints about Ofqual
Download Information